Terms & Conditions

Workshop Fees

Payment must be received before the date of the workshop. The workshop fee covers all training materials, one night of accommodation, meals and refreshments. VAT (at 20%) is payable on all training courses held in the UK.

Transfers

If a delegate wishes to transfer to a later event, within 20 working days of the original event date, there will be an administrative charge of 25% of the standard event fee. If transfers are made within 5 working days of the original event date, 50% of the standard event fee will be charged.

Cancellations

If a booking is cancelled within 30 days of the date of the workshop or if the delegate fails to attend the event, the full event fee is due immediately. If a booking is cancelled more than 30  days before the event, an administration fee of 10% (of the full standard workshop rate) will be charged.

Substitutions

There will be no charge if a substitute person from your organisation wishes to replace the original delegate on the same date and same event. Please inform our office of any change to the original booking to sara@facilitatethis.co.uk.

NB. All transfers, cancellations or substitutions must be confirmed in writing.

Enquiries

If you have any further questions, please call the team on 01423 862773 or 0808 1780714