Payment must be received before the date of the workshop. The workshop fee covers all training materials, one night of accommodation, meals and refreshments. VAT (at 20%) is payable on all training courses held in the UK.
If a delegate wishes to transfer to a later event, within 20 working days of the original event date, there will be an administrative charge of 25% of the standard event fee. If transfers are made within 5 working days of the original event date, 50% of the standard event fee will be charged.
If a booking is cancelled within 30 days of the date of the workshop or if the delegate fails to attend the event, the full event fee is due immediately. If a booking is cancelled more than 30 days before the event, an administration fee of 10% (of the full standard workshop rate) will be charged.
There will be no charge if a substitute person from your organisation wishes to replace the original delegate on the same date and same event. Please inform our office of any change to the original booking to firstname.lastname@example.org.
NB. All transfers, cancellations or substitutions must be confirmed in writing.
If you have any further questions, please call the team on 01423 862773 or 0808 1780714